For all warranty related inquiries please contact us for verification and approval for any warranty replacements. Brand specific warranty will apply and we do not process warranty request for parts bought outside Urban Ride International or you are not the first owner of the part(s) in question.
This warranty excludes damage or deterioration to the surface finish, aesthetics or appearance of the product. Labour costs and consequential damage are not covered under the terms of this warranty.
All warranty items should be returned to Urban Ride International (within 30 days period) from which they were purchased along with a vaild receipt. We will then contact Inspired Bicycles Ltd on your behalf to determine an appropriate solution. Urban Ride International, along with Inspired Bicycles LTD reserve the right to refuse or dispute any warranty claim where inappropriate use, assembly or maintenance appears evident.
In the event of a genuine warranty claim being validated; Urban Ride Internacional will undertake any necessary repairs on the item or issue a new, replacement product.
Please note that the warranty applies to the registered original purchaser only, and is non-transferable.